Business Manager (A) Front Office

Tasks

• Support front-office and business management activities related to the NOGA 2008 - NOGA 2025 implementation
• Ensure a clean, business-aligned transition across client-facing processes
• Perform data clean-up activities and ensure high data quality standards
• Translate regulatory, data, and classification requirements into clear business rules and processes
• Conduct impact analyses on front-office processes and client data
• Coordinate closely with front-office stakeholders, business management, and cross-functional teams
• Act as a reliable interface between business and technical counterparts

Requirements

• Completed education in business administration, finance, economics, or a comparable field
• Strong understanding of front-office processes (e.g. onboarding, CRM, client data management)
• Proven experience in translating data and classification requirements into operational business processes
• Experience in impact analysis, stakeholder coordination, and cross-functional project environments
• Strong analytical and problem-solving skills with high attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Proficient in MS Office, especially PowerPoint and Excel
• Fluent business communication in English (spoken and written)

Soft Skills

• Independent, proactive, and highly structured working style
• Strong service-oriented mindset with a clear focus on supporting front-office teams
• Clear, professional, and structured communicator with high integrity and accountability